Data We Hold and Why We Hold It
We collect your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket — when you register and when you make a deposit or withdrawal. Your account wallet activity is logged so we can match incoming transfers to the
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correct account and resolve any payment queries quickly. Device identifiers and browser session data are stored to detect unusual login attempts and protect your account from unauthorised access. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad,
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or Rocket is limited to what those services need to clear your transaction. We keep records for as long as your account is active and for a period after closure as required by applicable rules — the exact retention window depends on your jurisdiction and local
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legal requirements. If you want to know what we hold about you, or if any detail is wrong, you can reach us through the contact paths listed on this page. Your rights under data protection law vary by region, so we recommend checking what applies where
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you are before submitting a request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.